PRIVACY POLICY

Effective Date: July 9, 2026

Welcome to Connect GRP LLC

Connect GRP LLC respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal information obtained through our website, consultations, communications, administrative immigration support services, and any other interactions with our Company.

By accessing our website, contacting us, requesting information, submitting documentation, or using our services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, you should discontinue use of our website and services.

1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to:

• Our website;
• Online consultation forms;
• Contact forms;
• Client portals;
• Email communications;
• Telephone communications;
• SMS communications;
• Social media communications;
• Administrative immigration support services;
• Any other interaction between you and Connect GRP LLC.
• This Privacy Policy applies only to information collected by Connect GRP LLC.

It does not apply to third-party websites, government agencies, licensed attorneys, medical providers, payment processors, or other independent organizations that may have separate privacy policies.

2. INFORMATION WE COLLECT

Depending upon the services requested, Connect GRP LLC may collect the following categories of information.

Personal Identification Information

Including but not limited to:

• Full name;
• Date of birth;
• Gender (when voluntarily provided);
• Nationality;
• Country of birth;
• Passport information;
• Government-issued identification numbers;
• Alien Registration Number (A-Number), when applicable;
• Immigration case numbers;
• Driver's license information, when applicable.

Contact Information

Including:

• Residential address;
• Mailing address;
• Email address;
• Telephone number;
• Emergency contact information;
• Preferred communication methods.

Immigration Information

Including:

• Immigration history;
• Visa history;
• Entry and exit history;
• Current immigration status;
• Prior immigration filings;
• Government notices;
• USCIS receipt numbers;
• Consular processing information;
• Court information;
• Employment authorization information;
• Permanent resident information;
• Citizenship information, when applicable.

Employment Information

Including:

• Employer information;
• Job titles;
• Employment history;
• Salary information;
• Professional licenses;
• Resume information;
• Educational background;
• Professional achievements;
• Business ownership information.

Financial Information

When necessary for the services requested, we may collect limited financial information including:

• Payment confirmations;
• Billing information;
• Payment history;
• Installment information.

Connect GRP LLC does not store complete credit card numbers.

Payments are processed through secure third-party payment processors.

Documents Provided By Clients

Clients may voluntarily provide copies of documents including:

• Passports;
• Birth certificates;
• Marriage certificates;
• Divorce decrees;
• Diplomas;
• Academic transcripts;
• Employment verification letters;
• Tax records;
• Financial records;
• Immigration notices;
• USCIS correspondence;
• Court documents;
• Police certificates;
• Medical documentation, when necessary for immigration purposes;
• Photographs;
• Supporting evidence submitted for immigration matters.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Pages visited;
• Date and time of access;
• Website usage statistics;
• Referral sources;
• Cookies and similar technologies.

This information is generally collected for website administration, analytics, security, and performance improvement purposes.

Na Parte 2, vou tratar de:

Information We Collect from Third Parties

How We Use Information

Legal Basis for Processing

Marketing Communications

Cookies

Analytics

Google Analytics

Meta Pixel

Advertising Technologies

Essa parte é uma das mais importantes para conformidade nos EUA.

3. INFORMATION RECEIVED FROM THIRD PARTIES

Connect GRP LLC may receive information from third parties when necessary to provide administrative immigration support services.

Such third parties may include:

• Licensed immigration attorneys;
• Government agencies;
• USCIS;
• U.S. Department of State;
• U.S. Department of Labor;
• Executive Office for Immigration Review (EOIR);
• Educational credential evaluation agencies;
• Translation providers;
• Medical examination providers;
• Payment processors;
• Courier services;
• Employers;
• Educational institutions;
• Other individuals or organizations authorized by the client.

Information received from third parties will be handled in accordance with this Privacy Policy and applicable law.

4. HOW WE USE YOUR INFORMATION

Connect GRP LLC uses personal information only for legitimate business purposes, including but not limited to:

• Providing requested administrative immigration support services;
• Preparing immigration documentation;
• Organizing supporting evidence;
• Monitoring immigration cases;
• Communicating with clients regarding their matters;
• Scheduling consultations and appointments;
• Responding to inquiries;
• Processing payments;
• Providing invoices and receipts;
• Coordinating with authorized third parties when applicable;
• Improving our services;
• Maintaining internal records;
• Protecting against fraud;
• Verifying client identity;
• Complying with applicable legal obligations;
• Enforcing our Terms & Conditions and Service Agreements.
• We do not use personal information for purposes inconsistent with this Privacy Policy.

5. LEGAL BASIS FOR PROCESSING INFORMATION

Depending on the nature of the information collected, Connect GRP LLC processes personal information based upon one or more of the following:

• Your consent;
• Performance of a contract or Service Agreement;
• Compliance with legal obligations;
• Protection of legitimate business interests;
• Protection of the rights and safety of our clients, employees, and business.

6. COMMUNICATIONS

We may use your contact information to communicate regarding:

• Appointment confirmations;
• Requests for documentation;
• Case updates;
• Administrative notices;
• Payment reminders;
• Service-related announcements;
• Responses to inquiries;
• Customer support.
• These communications are considered part of the services requested by the client.

7. MARKETING COMMUNICATIONS

With your permission, Connect GRP LLC may send:

• Newsletters;
• Immigration updates;
• Educational materials;
• Promotional offers;
• Event invitations;
• Company announcements.

You may unsubscribe from marketing communications at any time by:

• Clicking the "Unsubscribe" link included in marketing emails;
• Contacting our office directly.

Please note that opting out of marketing communications does not affect communications necessary to administer your immigration matter or fulfill contractual obligations.

8. COOKIES

Our website may use cookies and similar technologies to improve user experience and website functionality.

Cookies may be used to:

• Remember user preferences;
• Improve website performance;
• Analyze website traffic;
• Maintain website security;
• Measure marketing effectiveness.
• Most web browsers allow users to disable or limit cookies through browser settings.
• Disabling cookies may affect certain website features.

9. ANALYTICS

Connect GRP LLC may use analytics services to better understand how visitors use our website.

Analytics information may include:

• Number of visitors;
• Pages viewed;
• Time spent on the website;
• Device information;
• Geographic region;
• Referral sources;
• Browser type.

Analytics data is generally aggregated and is not intended to personally identify individual users.

10. GOOGLE ANALYTICS

Our website may utilize Google Analytics to collect information regarding website usage.

Google Analytics may collect information including:

• IP address;
• Browser information;
• Device information;
• Website interactions;
• Session duration;
• Referral information.
• Google's use of this information is governed by Google's own Privacy Policy.

Users may opt out of Google Analytics through browser settings or available opt-out tools provided by Google.

11. META PIXEL AND ADVERTISING TECHNOLOGIES

Our website may use Meta Pixel or similar advertising technologies.

These technologies may help us:

• Measure advertising performance;
• Understand website traffic;
• Improve marketing campaigns;
• Deliver advertisements that may be relevant to users.

Advertising platforms may collect information in accordance with their own privacy policies.

Connect GRP LLC does not control the privacy practices of these independent platforms.

12. DO NOT TRACK SIGNALS

Some web browsers transmit "Do Not Track" ("DNT") signals.

Because there is currently no universally accepted industry standard governing DNT responses, our website may not respond to such signals.

We will continue to monitor applicable legal requirements and update our practices as appropriate.

13. DATA ACCURACY

Clients are responsible for ensuring that all personal information provided to Connect GRP LLC is accurate, complete, and current.

If your information changes, you should notify us promptly so that we may update our records.

14. WHEN WE SHARE YOUR INFORMATION

Connect GRP LLC does not sell, rent, or trade your personal information.

We may disclose your personal information only when reasonably necessary to provide our services or when required by applicable law.

Information may be shared with:

• Government agencies;
• U.S. Citizenship and Immigration Services (USCIS);
• U.S. Department of State;
• U.S. Department of Labor;
• Executive Office for Immigration Review (EOIR), when applicable;
• Licensed immigration attorneys authorized by the client;
• Translation providers;
• Credential evaluation agencies;
• Medical examination providers;
• Payment processors;
• Courier and shipping companies;
• Information technology service providers;
• Cloud storage providers;
• Other service providers engaged to support our business operations.

Each third party receives only the information reasonably necessary to perform its services.

15. DISCLOSURE REQUIRED BY LAW

Connect GRP LLC may disclose personal information when disclosure is required or permitted by law, including when necessary to:

• Comply with a subpoena;
• Comply with a court order;
• Respond to lawful requests from governmental authorities;
• Protect our legal rights;
• Prevent fraud;
• Investigate suspected unlawful activity;
• Protect the safety of clients, employees, or the public;
• Enforce our Terms & Conditions or Service Agreements.

16. INTERNATIONAL DATA TRANSFERS

Because many of our clients reside outside the United States, personal information may be transferred internationally when necessary to provide requested services.

By providing your information to Connect GRP LLC, you acknowledge and consent that your information may be transferred to, processed, and stored in the United States and other jurisdictions involved in your immigration matter.

Such transfers will be conducted using commercially reasonable safeguards designed to protect personal information.

17. DATA SECURITY

Protecting client information is a priority for Connect GRP LLC.

We maintain reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information against:

• Unauthorized access;
• Unauthorized disclosure;
• Alteration;
• Loss;
• Misuse;
• Destruction.

Examples of safeguards may include:

• Secure cloud storage;
• Password-protected systems;
• Access controls;
• Encryption where appropriate;
• Employee confidentiality obligations;
• Secure document handling procedures.

Although we implement commercially reasonable security measures, no electronic transmission or storage system can be guaranteed to be completely secure.

Accordingly, Connect GRP LLC cannot guarantee absolute security of personal information.

18. DATA RETENTION

Connect GRP LLC retains personal information only for as long as reasonably necessary to:

• Provide requested services;
• Comply with legal obligations;
• Resolve disputes;
• Maintain business records;
• Enforce contractual rights;
• Meet regulatory requirements.

When information is no longer reasonably necessary, it may be securely deleted, destroyed, anonymized, or otherwise disposed of in accordance with applicable law and our internal record retention policies.

19. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have the right to:

• Request access to your personal information;
• Request correction of inaccurate information;
• Request updating of incomplete information;
• Request deletion of certain personal information;
• Request limitation of certain processing activities;
• Withdraw consent where processing is based upon consent;
• Request a copy of information you have provided to us.

Certain requests may be limited where Connect GRP LLC is legally required or permitted to retain information.

To exercise your privacy rights, please contact us using the contact information provided at the end of this Privacy Policy.

20. FLORIDA RESIDENTS

Residents of the State of Florida may have additional rights under applicable Florida law.

Connect GRP LLC will comply with all applicable Florida privacy laws governing the collection, use, storage, disclosure, and protection of personal information.

21. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), to the extent those laws apply to our business.

Subject to applicable law, California residents may have the right to:

• Know what categories of personal information are collected;
• Request access to personal information;
• Request deletion of certain personal information;
• Request correction of inaccurate personal information;
• Request information regarding categories of information disclosed;
• Exercise applicable privacy rights without unlawful discrimination.

Connect GRP LLC does not sell personal information as that term is defined under the CCPA.

22. CHILDREN'S PRIVACY

Our website and services are not directed to children under thirteen (13) years of age.

Connect GRP LLC does not knowingly collect personal information directly from children under the age of thirteen except where information is provided by a parent, legal guardian, or authorized representative for purposes of an immigration matter.

If we become aware that personal information has been collected directly from a child in violation of applicable law, we will take reasonable steps to delete such information.

Parents or legal guardians who believe that a child has provided personal information directly to Connect GRP LLC may contact us to request its removal.

23. YOUR CHOICES

You may choose not to provide certain personal information to Connect GRP LLC. However, doing so may limit our ability to provide the requested administrative immigration support services.

You may also:

• Request access to your personal information;
• Request correction of inaccurate information;
• Update your contact information;
• Withdraw consent where processing is based upon consent;
• Opt out of marketing communications;
• Request deletion of information where permitted by applicable law.

Certain information may be retained where required by law, contractual obligations, legitimate business interests, or regulatory requirements.

24. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, including government agencies, social media platforms, payment processors, or other external resources.

Connect GRP LLC is not responsible for the privacy practices, security, or content of any third-party website.

We encourage users to review the privacy policies of any third-party website they visit.

25. THIRD-PARTY PAYMENT PROCESSORS

Payments made to Connect GRP LLC may be processed through independent third-party payment processors.

Connect GRP LLC does not store complete credit card numbers or payment credentials on its own servers.

Payment processors maintain their own privacy policies, security standards, and terms of service.

Clients should review those policies before submitting payment information.

26. DATA BREACH RESPONSE

In the event Connect GRP LLC becomes aware of a security incident involving unauthorized access to personal information, we will take commercially reasonable steps to:

• Investigate the incident;
• Contain the incident where reasonably possible;
• Protect affected information;
• Notify affected individuals when required by applicable law;
• Cooperate with governmental authorities where legally required.

27. CHANGES TO THIS PRIVACY POLICY

Connect GRP LLC reserves the right to modify, revise, or update this Privacy Policy at any time.

Any revisions become effective immediately upon publication on our website unless otherwise required by applicable law.

The "Effective Date" shown at the beginning of this Privacy Policy will be updated whenever material revisions are made.

Continued use of our website or services after publication of revised versions constitutes acceptance of the updated Privacy Policy.

28. CONTACT INFORMATION

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Connect GRP LLC

Business Address 2813 S Hiawassee Rd, Suite #108 MetroWest – Orlando, FL 32835 United States

Email immigration@connectimigra.com

Phone +1 (407) 449-3647

Alternative Phone +1 (407) 449-3647

Website https://connectimigra.com

Business Hours Monday through Friday 9:00 AM – 6:00 PM (Eastern Time)

29. EFFECTIVE DATE

This Privacy Policy is effective as of July 9, 2026, and shall remain in effect until amended, revised, or replaced by Connect GRP LLC.

Connect GRP LLC may revise this Privacy Policy from time to time to reflect changes in our services, legal requirements, technology, or business practices.

The most current version will always be available on our website.

By continuing to access our website or use our services after any revision becomes effective, you acknowledge and agree to the updated Privacy Policy.

ACKNOWLEDGMENT

By accessing our website, communicating with Connect GRP LLC, submitting information, or using any of our administrative immigration support services, you acknowledge that you have read, understood, and accepted this Privacy Policy.

If you do not agree with this Privacy Policy, you should discontinue use of our website and services.

Thank you for trusting Connect GRP LLC with your information. We are committed to protecting your privacy and handling your personal information responsibly and professionally.